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Frequently asked questions
When will my order arrive?
Fast and reliable: expect your delivery within a maximum of 2 days in Casablanca, and 2 to 3 days for other cities across Morocco.
How do I pay for my order?
Keep it simple—we currently use Cash on Delivery (COD). You simply inspect your items upon arrival and pay comfortably in cash.
Do you confirm orders before shipping?
Yes, we love a personal touch. A member of our team will quickly reach out via call or WhatsApp to confirm your details before dispatch.
What is your return policy?
If something isn't quite right, you have 14 days to request an exchange. While we don't offer cash refunds, we’ll happily help you find a piece you love.
When can I reach customer care?
- Our team is ready to help you out with a real, human response during standard business hours on regular working days.
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